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Provides full text access to business, industry, and market data; extensive newspaper and journal articles; and quick links to essential business web sites.
In-depth company reports, comparative company reports, company tear sheets, company competitors lists as well as concise overviews on countries. Now contains the Mergent Horizon resource.
"The American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction in the United States. The Index measures the satisfaction of U.S. household consumers with the quality of products and services offered by both foreign and domestic firms with significant share in U.S. markets."